Frequenly Asked Questions

Nothing Works! I Can't Get the Application to Work. Did You Test This Thing?
Depending on your specific browser and browser version, the application may fail. We've done our best to test on all newer versions of most popular browsers. We recommend using this site with Firefox, Mozilla, Netscape, or Internet Explorer browsers, in that order. Because there are so many permutations of browsers and versions, we cannot test everything. Mac users may be particularly frustrated. We suggest using Firefox for Mac. Here's a link to download FireFox:

Download FireFox to view this site best!
Stations are not showing data. I know there should be data. Are some stations omitted?
If the stations exist within the MesoWest database and are reporting properly and there is still no data, try changing your settings. By default, only stations that have reported within the last hour are shown. This is to promote relatively accurate observations on the map. You can choose to increase the time threshhold and query again.
How Do I Link to Your Site?
Linking to the site is easy! There are even some basic URL parameters you can pass on in the URL to create a custom to link to a specific location with a defined search radius and zoom level. For example take the following URL:
http://apps.xcskies.com/xc/surface/xcmap.cgi
Add the following url parameters:
?lat=40.57&lon=-111.74&zoom=11&radius=25
Where:
Additionally, you can now add a parameter called '?address='. This overrides all other parameters for a simple link. For example, to link to a specific zip code or city, use the following:
84020, Zip code to Point of the Mountain, Utah
medford,oregon
This uses Google's new geo-coding service. If you do not get the desired results you are expecting, drop the Google Maps folks an email.
The Site Is Not Returning Any Data. I Get an Error Message. What's Up?
Our application is only as strong as the weakest link. Because we do not attempt to host the database locally on our servers, if there are network outages at the University of Utah or specifically with the MesoWest database servers, we can't do much about that. Outages, do occur, but usually only last for a few minutes on average. Some outages are planned in the evenings, and would likely not impact most users.